OKN Learning in the sector

Retail & Distribution

Homogenize the customer experience in your sales network and improve the efficiency of your training processes.

In the distribution and retail sector, the emergence of new online competitors and the need to create other proprietary marketing channels to keep growing has made it necessary to have a model of homogeneous and ongoing training.

At OKN Learning we know that responding to this new scenario necessarily happens when you have trained your teams properly and on time. This translates mainly into being able to meet two needs:

Shorten the adjustment period of new employees.

Provide homogeneous and effective training to ensure excellent service in each interaction with the customer, improving both the experience and loyalty of the customer.

At OKN Learning we know how to respond to your needs through:

The creation of your “Corporate University” or of differentiated training environments capable of managing and deploying training and knowledge throughout your entire commercial network, whether proprietary or third-party. Create the School of Franchises, Big-Box Store School or Retail School.

A system that allows instant communication with all points of sale through messaging and internal notifications with all of your internal and external staff.